FAQs

  • We accept American Express, Visa MasterCard, JCB, Discover, Apple Pay, Google Pay, PayPal and Noble Fleece Alpacas Gift Cards.

  • Our goal is to process your order as quickly as possible. Please contact us ASAP at hello@noblefleecealpacas.com to change or cancel an order.

  • Free shipping is automatically applied to orders over $100 within the continental United States. For more details about expedited shipping, as well as shipping to Hawaii, Puerto Rico and APO/FPO, see Shipping & Delivery.

  • Yes, we offer to wrap your gift. It will include our favorite brown paper sporting alpacas and a gift receipt. See our Gift Services page for more information.

  • You can return or exchange gifts within 30 days of delivery date. Gifts may be exchanged for a new item or Gift Card or returned within 30 days for a full refund to the original form of payment. Please see our Return Policy for more details.

  • Please see our Alpaca Product Care page for specific information.